Find quick, helpful answers to the most common questions about our services, pricing, booking process, and policies. Our FAQ section is designed to provide clear guidance and make your experience easier, whether you’re planning airport transfers, events, business travel, or personalized transportation.
Contact us
Call us
+1 617-536-5466
Send us an email
info@bostoncityride.com
Location
159 13th St c1, Boston, MA 02129
Reliable Rides
Enjoy punctual, safe, and comfortable rides with our dependable chauffeur service every day.
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Ready to reserve your ride or have questions? Reach out to us, and we’ll provide everything you need for a flawless experience.
Contact our team
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Help center & FAQ
Explore fast answers to common questions in our Help Center. Visit our FAQ for details on services, booking, and more.
Simply visit our website, enter your pickup location, destination, date, and time, then choose your vehicle. You’ll receive instant pricing and email confirmation within seconds.
Yes, we operate around the clock, 365 days a year. Whether you need an early morning airport run or a late-night pickup, we’re always available.
Absolutely. We offer booster seats, forward-facing, and rear-facing car seats upon request for $30 each. Just let us know when booking.
We track all flights in real-time and automatically adjust your pickup time. If your flight number changes, simply notify us and we’ll update your reservation.
While we accept last-minute bookings, we recommend reserving at least 24 hours in advance for the best vehicle availability, especially during peak travel times.
Yes, we provide transportation throughout Massachusetts, Rhode Island, New Hampshire, Connecticut, and even New York. Just request a quote for long-distance travel.
Frequently asked questions
Your questions, answered
Reliable Rides
Enjoy punctual, safe, and comfortable rides with our dependable chauffeur service every day.
Affordable Rates
Get premium transportation with transparent, competitive pricing that delivers exceptional value every time.